JR Kyoto Isetan JR Kyoto Isetan

600-8555 Higashi-Shiokoji Shiokoji-Sagaru Karasuma St. Shimogyou-ku Kyoto City Japan
Phone number
Main switchboard: 075-352-1111 (main switchboard)

Indication based on Specified Commercial Transactions Law



The location

Authority of Karasuma, Shimogyo-ku, Kyoto-shi Shiokoji-Sagaru Higashishiokoujicho


seryochi* (president)

Contact information

075 (352) 1111 [main switchboard]
※With my phone number inquiry from visitor about Reservations on our homepage
We do not accept. Thank you for your understanding and cooperation.
It is this about inquiry in detail

Expiration date of Reservations

We establish every product individually, but, as a general rule, it becomes just that we are sold out.
In addition, we do call of confirmation after Reservations.

Product handing over time

Product usually provides C.O.D. delivery in approximately from one week to two weeks from three days later of Reservations Sun.
※It may become late in cases that order concentrated. Thank you for your understanding and cooperation.

The product price

It is based on price (distinction such as consumption taxes) displayed by every each product.

Necessary amount of money except the product price
  • Consumption tax, local consumption tax
  • The postage
  • Collect on delivery fee
  • Amount of money that is written in the case of other orders

It is this about the postage, collect on delivery fee in detail

Payment method

You can choose from the next method about payment.

  • The receipt of money at store
  • C.O.D.
About returned goods

We would like within two weeks from after arrival of product.
When delivery product reaches unlike application contents, and there are damage, damage, exchange returns goods.

As a general rule, returned goods, please note that we cannot accept exchange of the next product.

  • Product which you used once
  • Food, flower arrangement, cosmetics, underwear
  • Size machined product and special making an order article
  • Product that it is written that other return of goods is impossible

Guidance about repayment with returned goods In the case of "C.O.D.," we refund in money sent by registered mail. (after product arrives at us, it becomes delivery after one week ago.)

Of product about the postage in case of exchange, returned goods

  • The postage of returned goods should be burden on visitor exchange by circumstances of visitor.
  • By our clumsiness, in the case of damage, damage, we bear the postage with product.
Special conditions of sale such as limits of sales figures

Japanese foreign territory and insular part may not accept delivery of some local expectation. Thank you for your understanding and cooperation.

Please note that product may display so in the case of missing parts.

We may write in screen about other conditions of sale.

※All prices are tax-included.
※As there is available in limited quantities product, forgive on absence of goods.

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