JR Kyoto Isetan JR Kyoto Isetan

600-8555 Higashi-Shiokoji Shiokoji-Sagaru Karasuma St. Shimogyou-ku Kyoto City Japan
Phone number
Main switchboard: 075-352-1111 (main switchboard)

Indication based on Specified Commercial Transactions Law



The location

Authority of Karasuma, Shimogyo-ku, Kyoto-shi Shiokoji-Sagaru Higashishiokoujicho


Tomoya Sera (president)

Contact information

075(352) 1111 [main switchboard]
※With my phone number inquiry from customer about Reservations on our homepage
We do not accept. Thank you for your understanding and cooperation.
It is this about inquiry in detail

Expiration date of Reservations

We establish individually, but, as a general rule, every product becomes just sold out.
In addition, we do call of confirmation after the Reservations.

Product handing over time

Product usually provides C.O.D. delivery in approximately from one week to two weeks from three days later of Reservations Sun.
※It may become late in cases that order concentrated. Thank you for your understanding and cooperation.

The product price

It is based on price (distinction such as consumption taxes) displayed by every each product.

Necessary amount of money except the product price
  • Consumption tax, local consumption tax
  • The postage
  • COD fee
  • Amount of money that is written in the case of other orders

It is this about the postage, COD fee in detail

Payment method

You can choose from the next method about payment.

  • The receipt of money at store
  • C.O.D.
About returned goods

We would like within two weeks from after arrival of product.
When delivery product reaches unlike application contents, and there are damage, damage, exchange returns goods.

Please note that, as a general rule, you cannot accept exchange, return of goods of the next product.

  • Product which you used once
  • Food, flower arrangement, cosmetics, underwear
  • Size machined product and special making an order article
  • Product that it is written that other return of goods is impossible

Guidance about refund with returned goods In the case of "C.O.D.," we refund in money sent by registered mail. (after product arrives at us, it becomes delivery after one week ago.)

About the postage in case of exchange, returned goods of product

  • The postage of exchange, returned goods at the convenience of customer should be burden on customer.
  • By our clumsiness, in the case of damage, damage, we bear the postage with product.
Special conditions of sale such as limits of sales figures

Japanese foreign territory and insular part may not accept delivery of some local expectation. Thank you for your understanding and cooperation.

Please note that product may display so in the case of missing parts.

We may write in screen about other conditions of sale.

※All prices are tax-included.
※As there is available in limited quantities product, forgive on out of stock.

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